I ordered a larger size for a looser fit, as I typically wear a medium. However, upon receiving it, I realized the larger size was too big. I regretted not consulting the customer service about the sizing beforehand.
But when I reached out to the customer service to discuss exchanging for a smaller size, they were incredibly helpful and sent me a medium one. The medium size fits comfortably and is not tight at all. I wore this jacket to my niece's wedding two days ago and received numerous compliments from guests. I‘m glad to have such great customer service!